We work in an industry that has the power to reach and influence almost every person on the planet, giving us the responsibility to lead by example. At MediaCity we recognise the important role we play, and we actively ensure sustainability across all our business areas. This includes creating a supportive and inspiring workplace for our employees and promoting social and environmental sustainability in everything we do.
To achieve this, we embed the highest standards of operational and ethical practices into every aspect of our business. We meet all our customer, legal and other requirements, fulfilling the needs and expectations of our employees, customers, stakeholders and everyone affected by our activities.
Putting sustainability at the heart of media
As a centre of television excellence, we work with national broadcasters and the UK’s biggest production companies on some of the country’s best loved television programmes.
Built from the ground up, we have 160 employees and over 400 freelancers, and we provide essential telecoms services to more than 250 SMEs.
We excel not only within our industry but also within the wider community, encouraging and supporting sustainability in all its forms at every touchpoint of our business.
Making sustainability matter
Global movements for action on human rights and climate change are growing, and our employees, their families and society at large expect us to address these important social and environmental challenges – which we do.
At MediaCity, sustainability pervades our entire business because we embed strong Environmental, Social and Governance (ESG) policies and practices so deeply that they are part of our company’s DNA.
Through our ‘Commitment to Excellence’ statement we declare our resolve to demonstrably operate a business that meets people’s expectations on sustainability both in principle and in action.
A structure that delivers sustainability
Our commitments are overseen and guided by a specially formed Sustainability Working Group that is headed up by our Chief Operating Officer.
We have put in place polices and structures that continually support and grow our sustainability commitments.
Every month, our achievements in sustainability are measured and reported to the Management Board who are responsible for overseeing and challenging our sustainability objectives, reporting quarterly to our Shareholder Board.
Certifying sustainability
Across everything we do, our systems are regularly and independently assessed against national and international best-practice standards to ensure they deliver at the highest levels and meet all the expectations of our staff and our customers.
Among the certifications held by dock10, we are proud to hold the following UKAS accredited certifications:
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ISO 9001
Quality
Management
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ISO 14001
Environmental
Management
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ISO 45001
Health & Safety
Management
All buildings at Media City including dock10 are certified ISO 50001 Energy Management. Collectively, these internationally recognised certifications reinforce dock10’s commitment to best practice in sustainability.
Environmental Responsibility
As a company, we are committed to protecting the environment for the benefit of our employees, the wider community and the planet as a whole. Our business decisions consciously take into account potential environmental impacts and the actions we can take to mitigate them.
We maximise our environmental and energy management systems by:
- Reporting and reducing our carbon footprint.
- Minimising waste.
- Efficiently using energy, water and other natural resources.
- Preventing pollution.
- Prioritising designs that improve energy performance.
We are committed to achieving net zero greenhouse gas emissions by 2040 and protecting the environment.
Our net-zero pathway includes:
- A 47% emissions reduction by 2030.
- A 90% emissions reduction by 2040.
- Offsetting any residual emissions using creditable, certificated schemes.
Environmental Actions:
- We meet all compliance obligations, including ISO 14001.
- We reduce waste, conserve resources, prevent pollution, and improve energy performance.
- We promote low-carbon travel, including cycling and home working.
- We prioritize sustainable materials and energy-efficient products and designs.
Collaboration:
- We challenge colleagues, customers, and suppliers to innovate and adopt greener practices.
- We communicate our environmental policy to all stakeholders, and we report our performance publicly to bodies including CDP to promote accountability and drive change.
Projects we are running to help us move to our carbon emissions targets:
- Replacement of our stock studio lighting with LED alternative.
- Replacement of lighting in general areas with LED alternative.
- Replacement of the LPG forklift truck with an electric alternative.
- Replacement of the gas humidifiers with an electric alternative.

A verified Includability Committed Employer
Our studios have been independently assessed and awarded all five stars required to be named an Includability Committed Employer. Verification, by independent specialists, was across five key areas: Diversity & Inclusion; Sustainability; Mental Health; Wellbeing; Leadership & Governance. Achieving this status highlights our ongoing commitment to creating an inclusive and positive workplace culture – treating people fairly, empowering employees, and working for the greater good of society.